Providing Business Operations & Facilities Support to Organisations in the East Midlands.

Using over 15 years experience to deliver improvement through planning, organisation, streamlining and communication.

About Me

I have over 15 years experience managing business operations and facilities in a wide range of settings including Manufacturing, Retail, Pharmaceuticals, Point of Sale, and Design and Build.

My varied background has provided me with a highly transferable ‘toolkit’ which can be used to facilitate change, improve efficiencies, provide structure, reduce costs, improve environmental impact and ensure compliance.

With my skill-set I am able to manage activities ranging the from set-up of admin processes through to relocation projects, and I have a proven track record for getting the job done whatever it may involve.

Typical activities include:

  • Relocation Projects/Office Moves
  • Process Management
  • Set Up of Site Facilities & Protocols

  • Review and Rationalisation of Purchasing Practices
  • Implementation of ESOS Recommendations
  • Staff Training
  • Increasing Recycling Rates

Why Work With Me?

I work closely with you to understand your requirements and your organisation in order to deliver the most cost-effective and worthwhile results.

Whether you just need advice, or you have a broader need for implementation or on-going management, I can help – and always with environmental and compliance considerations in mind.

Get in touch for more information on how I can help your business.

Delivering Improvements

Throughout my career I have always been driven to deliver the most effective operations possible.  It’s a habit to identify areas for improvement and implement actions to improve them. 

When dealing with formal processes this can take the form of an audit or review, but a more streamlined operation can be delivered alongside almost every managed change in your business. 

Flexible Approach

I take a flexible approach to scope, fees and the nature of the task to be completed.

Work can range from a single day-long task up to a project spanning several weeks. I can simply deliver advice or I can carry through to implementation. My fees can be structured on a day rate, a project rate, retainer – whatever works best.  Once your requirements have been established we can develop a tailored plan for how to proceed.

Added Value

In addition to providing advice through consultation I can also offer staff training to support new initiatives or processes, I can take on longer-term monitoring and management of specific activities and I can manage implementation – whether it’s a new process or the on-boarding of a new contractor.


Many years spent managing facilities and business operations in multiple industries gives me insight into the concerns and requirements of my clients.

Budgetary constraints, lack of resource, lack of time and the general pressures of business are all familiar territory, so I aim to make working together as easy as possible.

Management Services


  • Design/Improvement
  • Mapping
  • SOPs
  • Training Frameworks


  • Compliance for Statutory Servicing
  • Maintenance & Servicing Contract Management
  • Planning and Set Up of Maintenance & Servicing Programmes
  • Management Admin


  • Scoping
  • Planning
  • Briefing
  • Comms


  • ESOS Support and Implementation
  • SECR Support
  • Waste Management
  • Energy Reduction


  • Databases
  • Record Keeping
  • Organisation
  • Processes

Recommendations, Testimonials and Case Studies

Here are some testimonials from existing clients about the work we have carried out for them.

‘I have worked with Annie for a number of years in her role at Joules. Annie is an exceptional project manager. She is always willing to accept a challenge, highly organised and methodical in her approach to projects. She understands the importance of strong stakeholder management and ensures all relevant individuals are kept in the loop, and managed where necessary, to ensure projects run efficiently. She is a natural problem solver and a great attribute to the business. I would highly recommend Annie’

Director, Capstone Consultancy

‘Annie is a superbly organised and creative individual, her ability to be calm in a crisis and manage not only herself but others in a fair and positive manner is a true talent. She also has a great knowledge of all aspects of business, from HR, change management, policy & procedure writing. Annie develops and sustains great relationships with external suppliers, high level management and her reporting staff’

Former Account Director , Sheridan and Co

Annie possesses outstanding project management skills, thoroughly organised, with a methodical and detailed approach. Commercially astute, able to manage complex projects demonstrating excellent communication skills with multiple stakeholder groups.

Former Director, Sheridan and Co


Annie McNeely


Tel: 01572 345 818 / 07590 267 209


Frequently Asked Questions

The answers to all your questions, right here.

Can you work remotely?

This depends on the nature of the work, but providing it’s suitable I can work from my office, and meetings can be carried out over Zoom or using your chosen platform.

How do you calculate your fees?

Fees are based on the amount (duration of work) involved and the nature of the work i.e. project based, on-going etc. As a general rule the greater the amount of work, the lower the fees.

I work on a day rate which provides a baseline, and then fees are worked out and adjusted from there.

Where do we start?

Normally the first stage is to discuss your requirements and clarify the desired outcomes – this is the briefing process.

I then put this into a scope of work which is agreed with you, the client. This ensures that the outputs are defined, making it easier for both parties to monitor progress and confirm completion.

The scope of work also informs the calculation of fees. Once the fees have been calculated, the fee proposal is submitted for sign off.

Following sign-off I will get started and report in as often as needed, or as per an agreed schedule.

How do you work?

This depends on the nature of the work but it will usually be a combination of arranged visits to you and your business and remote working. There may be projects which require me to have some desk space in your business until completion of the project.

This is something that becomes clearer through the briefing project.

What happens if our needs change?

If your requirements change once a job is underway, it is important to let me know as soon as possible.  We can then discuss your new requirements in the context of the already agreed scope of works, and decide whether a fee adjustment is appropriate, or a supplementary fee is needed to cover additional work.

What happens if we need to cancel?

Signed-off work which is cancelled with less than one week’s notice (from start date) or after the work has started will be subject to a fee – which will be agreed as part of the fee structure. This fee is in place because work cancelled at short notice cannot easily be replaced, resulting in loss of income.

Can you work for us on an on-going basis or longer-term?

Absolutely. Where there is a longer-term need for support e.g. for on-going management of a particular business element or regular review of your processes, I can provide that. There are options for working on a contract basis or on a retainer rate based on the amount of time needed per-month.

Please do not hesitate to get in touch with me if there are questions unanswered, and I will be delighted to answer them!